Privacy Policy

Last updated: June 2025

Appliance King ("we", "us", "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under the Australian Privacy Act 1988.

1. Information We Collect

We collect personal information you voluntarily provide when you:

• Submit an enquiry or quote request via our website form
• Contact us by phone or email
• Visit our store at 15 Gladstone Street, Fyshwick ACT 2609

This may include your name, email address, phone number, and details about the appliance service you require.

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide quotes
• Schedule and carry out appliance repairs or sales
• Contact you regarding your service booking
• Improve our website and services

We do not sell, trade, or transfer your personal information to third parties, except as required to deliver our services (e.g., our email service provider FormSubmit.co).

3. Cookies

Our website uses essential cookies to remember your cookie consent preference. We use Google Maps embeds which may set their own cookies. We do not use advertising or tracking cookies.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Enquiry data is transmitted via HTTPS and stored securely by our email provider.

5. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at:

• Email: Appliancekingw@gmail.com
• Phone: 0402 373 016
• Address: 15 Gladstone Street, Fyshwick ACT 2609

6. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.

7. Contact

For any privacy-related questions, please contact us at Appliancekingw@gmail.com or call 0402 373 016.